Refund policy

Return & Refund Policy

Effective date: September 3, 2026

At ANVEORA, we carefully check every product before it is packed and shipped. We want your order to reach you in perfect condition.

Returns

We do not accept returns or exchanges for change of mind, personal preference, or if you simply decide that you no longer want the product.

However, if your order arrives damaged, defective, or incorrect, please contact us and we will be happy to help.

Damaged, Defective or Incorrect Products

Please inspect your order when you receive it.

If your product:

• arrives damaged,
• has a manufacturing or printing defect, or
• is different from what you ordered,

please contact us as soon as reasonably possible after delivery.

To help us resolve the issue quickly, please send us:

• your order number,
• a brief description of the issue, and
• clear photographs of the product and packaging.

Depending on the issue, we may offer a replacement or refund.

If a replacement is approved, we will arrange the next steps with you.

Items That Cannot Be Returned

We do not accept returns or exchanges for:

• change of mind or personal preference;
• products that have been damaged after delivery through misuse, mishandling, or improper care;
• products that have been altered or modified after delivery; or
• products that are otherwise not eligible for return under applicable law.

Refunds

If a refund is approved, the refund will be processed to the original payment method, subject to the applicable payment provider's processing time.

The time taken for the refund to appear in your account may vary depending on your bank or payment provider.

How to Contact Us

For any return, replacement, or refund-related question, please contact us at:

Email: anveorabrand@gmail.com

We will review your request and guide you through the next steps.